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FAQS
Most Popular FAQs
What is ClassifiedPost.com; how does it work?
What benefits does ClassifiedPost.com offer to a job seeker?
I plan to use both online and print advertising; what should I do?
What benefits does ClassifiedPost.com offer to a recruiter?
What are Match Jobs and Matched Candidates?
Can I enhance the visibility of my Job Postings?
How do I post a new Job Posting?
I plan to use ClassifiedPost.com regularly; what kind of packages are there for a regular user?
I want to know more about Print packages, who should I contact?
Why do I need to create a Recruiter Account?
FAQ Categories
About ClassifiedPost.com
What is ClassifiedPost.com; how does it work?
What benefits does ClassifiedPost.com offer to a recruiter?
Can I enhance the visibility of my Job Postings?
What is the Internet Explorer (IE) setting for ClassifiedPost.com?
What benefits does ClassifiedPost.com offer to a job seeker?
What are Match Jobs and Matched Candidates?
How do I post a new Job Posting?
Advertisement packages
I plan to use both online and print advertising; what should I do?
I want to know more about Print packages, who should I contact?
I plan to use ClassifiedPost.com regularly; what kind of packages are there for a regular user?
Registering a Recruiter Account
Why do I need to create a Recruiter Account?
I have requested a Recruiter Account. How long do I have to wait until it is activated?
Who else can use the account?
How do I create a Recruiter Account?
How do I access my account?
Logging in
I have forgotten my username and cannot log in. What should I do?
I have forgotten my password and cannot log in. What should I do?
Edit account
How do I change my Company Details?
Do I need to add in details of the Hiring Stages?
What is the purpose of defining Hiring Stages?
Account Contacts
What is an Account Contact?
How do I edit an Account Contact (i.e. an existing user)?
What is a primary contact?
My department is not mentioned on the list. What do I do?
I have added a new Account Contact, how do I notify them?
How do I grant access to an Account Contact to search for candidates?
How do I add a new Account Contact (i.e. a new user)?
What are User Types?
Why do I need to define Department?
How do I change the permission available to an Account Contact?
How do I change my password or those of other users?
How do I remove access for an Account Contact to search for candidates?
Purchase History
How do I review the purchase history?
How do I view the Usage Status of a sale order?
Can I review one particular sale order?
Listing a New Job Posting
How do I post a New Job Posting?
I have just published a New Job Posting. Can I make any changes to it?
What does “Match Candidates from Industries” mean?
The job I am posting is shift-based. How do I indicate this?
To add skills to my list, I can select either “And” or “Or”. What does this mean?
I want to remove one of the skills I have added to the list. What do I do?
The skill I have added is a “must”. How do I specify that?
What is the “Internal Details” section for?
How do I add a “Hiring Stage”?
I want to add my own job reference number. How do I do this?
What does “Receive only matched Applications on Email” mean?
What is the “Redirect all applications to this URL” function?
How do I view or edit a New Job Posting?
I do not want to show my company name in the New Job Posting listing. Can I hide it?
I can only see Hong Kong for the Job Location. How do I specify an area within Hong Kong?
The skill I want to add is not indicated in the list. What do I do?
I have added a skill using “And” but I want it to be “Or”. What do I do?
In the Skills matrix, what does “Must” mean?
What is a Keyword Search?
What is the purpose of adding a “Hiring Stage”?
How do I add a Department to the drop-down list?
If I select “Don’t Receive any Applications on Email”, how can I access and review incoming applications?
What is the “Apply this job on:” function?
Saving, viewing and publishing job postings
I have filled in a New Job Posting but I don’t want to post it yet. Can I save it?
I have a saved draft of a New Job Posting. How do I edit it?
I have a saved draft of a New Job Posting. How do I publish it?
How long does it take for a published New Job Posting to be live online?
For how many days will my New Job Posting listing remain live online?
My Job Posting has expired but I have not found the right candidate. Can I re-list the Job Posting?
Can a URL link to my Job Posting on ClassifiedPost.com be posted on other websites?
I have a saved draft of a New Job Posting. How do I view it?
How can I view my New Job Posting listing before publishing it?
Can I post-date the publication of my New Job Posting listing?
I have just published a New Job Posting. Can I make any changes to it?
I have now filled the position but the Job Posting has not expired yet. How can I remove it?
How can I make my Job Posting more prominent?
Position Archive
I want to view a Job Posting that was previously posted. How do I do that?
I want to use an old Job Posting listing as a template for a New Job Posting. How do I do that?
Matched Candidates
What are Matched Candidates?
Can I preview Matched Candidates before posting a New Job Posting?
I want to remove a Matched Candidate from my list. If I do this, can I still view the candidate later?
How do I view my Matched Candidates?
In what order are Matched Candidates listed?
Searching Matched Candidates
I want to refine the list of Matched Candidates. Can I edit the keyword search to do this?
Does ClassifiedPost.com provide any kind of Match Analysis for each Matched Candidate?
How can I improve my Matched Candidate results?
Matched Candidate Files and details
What are the contents of a Matched Candidate File?
How do I view the detailed information of a Matched Candidate?
Can I track at which stage in my recruitment process a Matched Candidate is?
How do I edit an assessment?
How do I send a Matched Candidate File?
Can I choose which parts of a Matched Candidate File are to be sent?
How do I mark or unmark a Matched Candidate as a ClassifiedPost Match?
I want to view the communications I have had with a particular Matched Candidate. How do I do that?
What are the differences between Matched Candidate File and View Candidate Details?
Why am I unable to view certain details of my Matched Candidates?
I have interview reports, assessments, tests and reference information I want to add to the Matched Candidate’s file. How do I do this?
Can I add notes to a Matched Candidate’s File? Who can view the notes?
To whom can I send a Matched Candidate File?
When I try to send a Matched Candidate File I receive a message that says “There are no recruitment stages assigned to this position.” What does this mean; what do I do?
How do I send an email to a Matched Candidate using my Recruiter Account?
Can I email a Matched Candidate after a listing has expired?
"Candidate" tab
What are the differences between a Matched Candidate and a Candidate?
Performing your own search for a candidate
I want to use the ClassifiedPost.com registered job seekers database to search for a suitable candidate. How do I do this?
In what order will the search results be listed?
How can I enable an Account Contact to use the candidate search function?
I have completed my search and want to filter the results. How do I do this?
Viewing a candidate’s information
How do I view a candidate’s information?
How do I send a candidate’s information to my colleague via email?
Folders
What are folders used for?
I want to add a candidate’s information to a new folder to be reviewed later. Can I do this without having to navigate away from the search results?
I want to grant my colleague permission to access and edit a folder. How do I give them permission?
I want to remove a candidate from a folder. How do I do this?
I want to access My Folders. Where can I find them?
How do I view the details of a candidate that has been moved to a folder?
I want to change the name and description of a folder. How do I do this?
Messaging Candidates
How do I message a candidate listed in my search results?
Can I track which recruitment stage a candidate has reached?
Can I view my message history?
Can I contact candidates after the listing has expired?
Contact
How do I contact ClassifiedPost.com?
Glossary
Account Contact
Candidate
Hiring Stages
Match Jobs
“Must”
Permission
Purchase history
Response Management
User Type
Administration rights
Candidate File
Keyword search
Matched Candidate
Job Posting
Primary Contact
Recruiter Account
Sale order
Recruiters User Guides
Download our ClassifiedPost.com Recruiter User Guide for more details on how to manage your account, post jobs, use candidate matching, search our candidate database and how to communicate with candidates.
Download User Guide
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