Everyday, more than 850 flights and 140,000 passengers pass through Hong Kong International Airport. The Chek Lap Kok facility is famous for being one of the most efficient and well-managed airports in the world - success partly due to a professional team of flight dispatchers who are unheralded but who, nonetheless, form an integral part of operations.
"Without us, passengers would not be able to travel as efficiently," says Ron Lee, a flight dispatcher who works for an airline. "We prepare the flight documents of the crew before their trips. I need to prepare the flight plan, weather forecast and the notice to airmen - information that might affect the flight for the crew. I am the primary contact for flight cre