The ability to provide quality customer service is among the key requirements for candidates seeking a career with the Social Welfare Department (SWD).
The social security officer and assistant positions are the core departmental grades for delivering services to the public.
Officers implement policy and lead in the administration of services. They also manage the frontline operation of 38 social security field units under the administration of 11 District Social Welfare Offices and various units.
Assistants are responsible for the delivery of social security services to the general public, receiving, processing and investigating applications and handing out payments under various schemes.
Among the key tasks of the department is administering the Comprehensive Social Security As