Even in the toughest of times, banks need to keep a close watch on their talent pipeline to ensure a sustainable workforce to meet client demands and future growth.
"People development is a long-term commitment," says Sharon Cheng, DBS Bank (HK) managing director and head of human resources, Hong Kong and China. "We believe in engaging, developing and retaining talent during bad times as well as good times," she adds.
Cheng says the continued success of their retail banking operations is largely based on how successful their future leaders perform.
"We believe in developing home-grown talent that will help build and sustain our company culture that can stand the test of time," she says.
"We particularly take pride in the 24-month DBS Management Associate Programme (MAP) that made its debut in 2003, with an aim to groom the next generation of our business leaders. Many of our young talent who gradua