Training and fare specialist, account manager, technical support engineer and analyst programmer Amadeus
Amadeus, the international IT solution provider to the travel industry, has kicked off the Year of the Dragon by hiring for some senior roles to better serve its clients.
It is seeking a senior training and fare specialist who can design and conduct training courses in various media, including e-learning and video training. The candidate should have about five years' experience, and be able to support customers - mainly travel agents - and work closely with airlines, on fare and ticketing issues.
An account manager is also needed for implementing sales and marketing activities. Applicants should have four years' experience at a travel agency, airline or a related service industry.
A technical support engineer will be hired to help customers in Hong Kong and Macau, while an analyst programmer is sought to develop customised software according to client requirements.
"Our team of about 25 staff welcomes team players who are self-motivated, hardworking and flexible. They should be customer-centric, and have good interpersonal and communication skills," says Louis Lee, general manager, Amadeus Hong Kong. "To fit in, they will have to have a `can-do, will-do' attitude."
Lee says that most important to him is ownership, integrity and honesty. If staff make mistakes, they should tell him about it rather than hide it, and the team will help to sort it out.
Although the work can be high-pressure, there is also a lot of fun to be had. The company's regional office is in Bangkok and most of the staff have the opportunity to fly there two to three times a year for training.
Lee adds that the company is in a very solid position. "People join us because they see a bright future with us. We have a lot of motivation to grow and succeed."