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McDonald's seeks trainee managers
Jan Chan
update on Friday, May 21, 2010

To develop its next generation of managers, McDonald's has a training programme to identify and fast-track candidates with potential. This makes it possible for recruits to join as trainee managers.

The restaurant group has run the programme since first opening in Hong Kong 35 years ago, and has given many young people a start in the catering industry.

This year, the company plans to take on between 80 and 100 trainees. They should be self-motivated and able to work under pressure. A bachelor's degree or diploma and excellent communication and interpersonal skills are an advantage.

"We are looking for good team players who are able to work in a dynamic environment," says Vincent Tam, senior director for people resources and general counsel at McDonald's. "They should have the desire to learn and the ability to adapt quickly." Applicants will also have interviews and practical evaluations.

"The programme demands dedication, so trainees should expect a steep learning curve," Tam says. "It includes basic supervision and interpersonal skills. Trainees are encouraged to draw up personal development plans, that will help them focus on their career aspirations."

Trainee managers may be in line for promotion after six to 12 months. The normal career path sees them move to second and then first assistant manager, with future progression leading them to senior management roles in either operations or training. 

Recipe for success

  • Interviews involve case studies and real-life experiences
  • Industry knowledge and a passion for the restaurant's brand are an advantage

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